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A customer hands his Common Access Card over to a technician for renewal inside the military personnel ID card section at Wright-Patterson Air Force Base, Ohio, Feb. 10, 2021. New ID card appointment slots for the following month are released after 1600 on the first Friday of every month. (U.S. Air Force photo by Wesley Farnsworth)

CUSTOMER SERVICE / I.D. CARDS / DEERS

*If traveling from far outside the area, please call (260) 478-3173 first to confirm DEERS is operational.

ID / DEERS Cards

Starting Sept. 7, 2021: WALK-IN HOURS ONLY

Tuesdays (7:00-11:00) & (1:00-4:00)

Thursdays (7:00-11:00)

3005 W Ferguson Rd. Fort Wayne, IN 46809

Building 780 / Room 131

(260) 478-3173

Documentation Needed To Create ID

(unless under 18)

Two forms of ID that are not expired

(one being photo ID and other being a Social Security Card, DOD ID, etc.)

Customer Service Support

Wednesday (7:00-11:30) & (12:30-4:00)

Thursday (1:00-4:00)

Friday (7:00-11:30) & (12:30-4:00)

3005 W Ferguson Rd. Fort Wayne, IN 46809

Building 780 / Room 131

(260) 478-3173

Tricare Dental

Tricare Dental sign up (United Concordia)

Tricare Dental SGLI info

To access SOES,

sign into

www.dmdc.osd.mil/milconnect/

and go to the Benefits Tab, Life Insurance SOES - SGLI

Online Enrollment System.

SGLI

To access SOES,

sign into www.dmdc.osd.mil/milconnect/

and go to the Benefits Tab,

Life Insurance SOES - SGLI

Online Enrollment System.

FAQS

Why did my daughter/son get kicked out of DEERS?

Reached age 21. Can be re-enrolled in DEERs with official enrollment letter from college attending.
How old does my child have to be to get an ID?

Per AFI guidance your child is eligible for a dependent ID at the age of 10.
How do I enroll in Tricare?

Call 1-800-538-9552 or go online to MilConnect through portal (DS Logon).
After I add a family member into DEERs do I have to do anything else?

Yes, go through MilConnect or call Tricare at 1-800-538-9552 to enroll in health care coverage.
What documentation is needed to enroll my spouse into DEERS?

Sponsors SSN, Spouses Birth Certificate, Social Security Card, Driver’s License and Marriage Certificate.
What documentation is needed to enroll my child into DEERS?

Birth Certificate and Social Security Card
What documentation is needed to obtain a new or updated ID card?

Two forms of ID that are not expired (one being photo ID and other being a Social Security Card, DOD ID, etc.)
What happens if I lost my CAC?

If member is from this unit, member needs to visit Security Forces and fill out proper documentation. If not from this unit member needs to contact their unit or local police department to report it lost and provide the police report documentation when creating ID.
When do I receive A INDEF ID (Medical part)?

Sponsors receive INDEF card at age 65.
When do I receive A INDEF ID (ID Card Itself)?

Technician and DSG members receive INDEF card at age 65, Spouse receives at 75.

AGR and Active Duty members receive INDEF card at retirement, Spouse receives at 75.
How do I qualify for a retired ID card?

Must have completed 20 good years of service shown on your dd214 or 100% medically disabled.
How soon can I come and update my ID card?

Within 30 days of expiration date
I am not currently a member of your Unit and need a copy of my dd214.

Air Force call 800-585-0102. Army Call 888-276-9472.
What age is my child no longer eligible for benefits under me?

Child reached age 21 and not enrolled in college

Child reached age 23 and not enrolled and paying for Tricare Young Adult

Child reached age 26
When can I enroll myself and or dependents in dental insurance and when will their coverage start?

Enrollment period is November 12 – December 10 2018. Coverage will take effect January 1 2019.
VA/DoD eBenefits questions and technical issues?

800-983-0937

https://www.ebenefits.va.gov/ebenefits/homepage
Veterans affairs benefits and services contact number?

1-800-827-1000
Find Your Regional Benefits Office?

http://www.va.gov/directory

tricare

mil connect

cac

DISCLAIMER

*Please, no solicitations. This is an official government website. We cannot accept any requests for advertisements or business/personal promotions.*

--Neither the Air Force nor the 122nd Fighter Wing endorses the product(s) or organizational entity at the hyperlink destination. The Air Force does not exercise any responsibility or oversight of the content at destination. Links to these sources do not constitute official or unofficial endorsement of goods or services by the U.S. Air Force and the 122nd Fighter Wing, and that the list of sources is not necessarily all inclusive. (AFI35-1073.3.2.6. 15 MARCH 2017)